The Implementation Project Manager has full ownership of one or more customer implementation projects, always ensuring that they receive the full benefits of ITM products, services and consultants by creating the best possible delivery environment and continually managing that environment to ensure the success of ITM’s skilled resources assigned to the Project Team.

Your initial focus will be the management of a programme of customer implementations on to our new Pensions Dashboards solution, and co-ordination of all relevant internal workstreams, including work being carried out to upgrade the core solution, which will continue to evolve in line with government standards. This programme of work will reach maximum activity throughout 2025, after which it is expected that you will start to get involved in implementations on to other ITM projects.

You will operate at all times within the ITM Project Lifecycle coordinating, monitoring and reporting all project activity, giving ITM customers and the ITM Board confidence that delivery of high value solutions is progressing to agreed parameters. You will be supported in this by the ITM PMO whose role is to create a monitoring, learning and enabling environment for Project Management Success.

You are a collaborative, supportive leader who enjoys teamwork and challenges, never satisfied with the present and always pushing for better. You will embody the values of ITM in everything you do:

• Innovation and Integrity– we aren’t afraid to do things differently and we take accountability for our actions at all times.
• Inspiration and inclusivity – we take a simple, pragmatic and collaborative approach to leading, supporting and sharing; projects are delivered by people equipped with great processes and supported by great teams.
• Sustainability – Time, Cost and Quality are not the only factors by which we judge success, we also strive to achieve positive outcomes for People, Planet and Profit.
• ‘We Leadership’ – the efficiency and effectiveness of the team is key and its needs and welfare are put first. Honesty, openness and transparency – with clients, with teams, with management and most importantly with each other.

Personal Attributes and Requirements

• Articulate and competent communicator, both verbally and written.
• Organised with excellent time keeping.
• 3+ years of Project Management experience in a similar industry (Financial Services, Banking, Insurance, Software)
• 3+ years of delivering customer implementations of software platforms in a similar industry (Financial Services, Banking, Insurance)
• A high level of MS Office skills, especially Excel and MS Project
• High degree of familiarity with project management methodologies, specifically one or more of the following:
  • PRINCE2
  • APM Book of Knowledge
  • SCRUM

Desirable:

• Experience using MS Project
• Pensions knowledge – legislation, terminology, calculations
• Experience of pension administration systems / pensions data
• Some knowledge of AGILE development methodology

By submitting your CV you are agreeing to the terms of our privacy notice.